Check the opener, controls, sensors, power, and the door’s movement to narrow down the problem.
Opener acting up?. Find out what’s really causing it.

The symptom is the best place to start.
Not sure which one fits? Call (910) 703-7151 and describe what happened.
What happens during an opener visit?
Keep what works. Replace what doesn’t.
Repair may make sense: The issue is isolated to a serviceable control, sensor, setting, or other repairable component.
Replacement may make sense: The opener is no longer dependable, repair is impractical, or you want features such as quieter operation, phone control, or battery backup where compatible.
A new motor won’t fix a heavy door.



Need maintenance instead of a repair?
Wise Tune-Up
Practical opener help for Myrtle Beach homeowners.
Wise Garage Doors serves Myrtle Beach and nearby Horry County communities. Tell us whether the wall button, remote, or keypad still works and whether your vehicle is trapped in the garage. We’ll confirm service availability for your address.
See all service areas →
A few things worth knowing
Why does the motor run but the door stay still?
The issue could involve the opener’s connection to the door or a problem with the door itself. Avoid repeatedly running it and let us inspect both before deciding on a repair.
Can I get an opener that works with my phone?
Many newer openers offer phone-control features. We can discuss available models, compatibility, and which features matter to you before you choose one.
Do I need a new opener if the door reverses?
Not necessarily. Sensors, settings, and door movement can all affect closing. We’ll check the cause before recommending a new unit.
Let’s get your garage door responding again.
Tell us what happens when you press the button. Request opener service online or call (910) 703-7151.
